The Milieu: AHN Forbes Hospital Emergency Department Behavioral Health Suite

The Milieu: AHN Forbes Hospital Emergency Department Behavioral Health Suite

In our recent spotlight on AHN Forbes Hospital’s Emergency Department Behavioral Health Suite, which was featured in Healthcare Design Magazine, we explored its key design elements. Now we’re taking a deeper dive into an essential component: the Milieu.

A milieu is more than just a space – it’s a therapeutic environment that supports patients in their recovery. At AHN Forbes Hospital, IKM Architecture incorporated milieu therapy principles to create a calming, flexible space that promotes healing, safety, and engagement.

Milieu therapy is built on key components that create a structured and supportive environment. Personal connection alongside a social atmosphere supports individual growth while also encouraging the development of personal coping skills. Within a supportive environment such as the Milieu, patients are encouraged to extend support to those around them and embrace responsibility. Routine activities provide daily responsibilities that help patients develop life skills and a sense of autonomy and familiarity. Additionally, therapeutic interactions ensure that every engagement is an opportunity for growth and self-awareness.


An effective milieu space is designed to promote healing. By layering soothing, tone-on-tone colors with soft, indirect lighting and biophilic elements, the space creates a calming atmosphere proven to reduce patient anxiety. Locally inspired artwork reinforces a sense of familiarity and grounding, while varied seating options support individual comfort and autonomy. At the same time, open layouts encourage healthy social interaction yet still provide pockets of solitude for quiet retreat. Clinicians remain seamlessly integrated, offering timely support in a welcoming, non-restrictive manner. Additionally, a safety-first design approach guides the selection of materials and layouts to minimize risks while maintaining openness.


The benefits of milieu therapy extend beyond the physical environment. Patients develop stronger social skills through community interaction, while the structured approach encourages responsibility and fosters personal growth. A supportive community further enhances emotional well-being by reducing isolation and promoting a sense of belonging.


IKM Architecture believes that designing behavioral health environments to serve emergency settings requires a deep understanding of patient dignity, caregiver support, and the implementation of operational efficiency without compromise. By incorporating milieu therapy principles into emergency care settings, hospitals can improve patient outcomes, reduce reliance on restraints, and create a more effective healing environment.


Learn more about our approach here.